Service solutions include: On Demand Resources
Background
Our client is a global leader in business process, outsourcing, and information technology services. Within their Public Safety Practice, they provide a range of products and services to assist municipalities provide critical services to their constituents. A recent increase in demand for their services has created a situation where critical resources were in short supply. ISS implemented our “On Demand Resources” Program to help meet critical staffing needs.
Overall Client Objective
- Respond to business opportunities, RFP’s and project requirements in a cost effective manner with the appropriate level of expertise
Client Requirements
- Senior level public safety practitioners with IT and Program Management expertise to lead and support various client initiatives throughout the US
- Ability to deploy resources as needed within a two week time frame
- Manage costs and stay within project and business development budgetary guidelines
ISS Solution
- Establish a pool of pre-qualified, totally variable cost resources with specific domain expertise ready to be deployed anywhere within the US
Result
- Resource pool is over thirty individuals
- ISS consultants have been deployed throughout the US on multiple projects
- Six consultants has converted to full time employees under our temp to perm offering
